WorkProud organizes reporting around three role-based KPIs, each designed to answer one clear question:
For employees, the Received Recognition score combines frequency, variety of senders, and core-value coverage — answering “is this employee being seen?”
For managers, the Manager Effectiveness score combines giving consistency, team coverage, and points hygiene — answering “is this leader recognizing their team well?”
For program owners, the Engagement score combines social activity, logins, and redemption behavior — answering “is the program healthy overall?”
Each score is a single number with drill-down to its components, so executives get a snapshot and admins get the detail.