Dr. Garlick a prominent consultant, analyst and educator has published numerous articles in industry and academic journals. He has also appeared on such national media outlets as MSNBC, CNBC, CNNfn, Bloomberg Television, and National Public Radio, as well as being quoted in a number of national publications. Dr. Garlick has served as chair of the Research Committee for the Hospitality Sales and Marketing Association (HSMAI) Foundation Board and Meeting Professionals International (MPI). On top of being the Principal Consultant at his company he’s an instructor at the Penn State School of Hospitality Management.
Not that long ago, says employee engagement expert Rick Garlick, the biggest question he faced was, “How can I better engage employees for the purpose of driving my customer satisfaction forward?” Not anymore. “That’s been replaced by the question, ‘How do I retain my employees?’” he said. “How do I retain my best talent and attract top talent when it seems it’s so hard to do these days?”
Stop playing defense and create a stronger offensive in driving your employee retention strategy! Join Dr. Bob Nelson, the world’s leading authority on employee recognition, engagement and retention and Dr. Rick Garlick, a leading employee engagement researcher & consultant, in this live presentation as they discuss how companies can be more proactive about retaining staff during the current market challenges.
A large healthcare system that chose to remain anonymous partnered with WorkProud, an employee engagement company, to pair recognition and turnover data over a 3 ½-year period, contrasting the employee retention rate among people that received at least a minimal amount of formal recognition to employees who received no recognition. The analysis further explored turnover and recognition among the hospital nursing staff in greater detail.
In this groundbreaking study by Rick Garlick (Ph.D.), HR will be empowered with evidence to help make the business case for why investments in employee recognition are consequential and what types of returns can be generated – especially during periods of high voluntary turnover.
Employee engagement has been defined and redefined over the past few decades. For all the efforts made on the topic, it continues to be elusive for businesses since, according to The Gallop Organization, only about 1/3 of employees are currently “engaged” in their jobs, a percentage that has not significantly changed over the past 20+ years.
Read Transcript Dr. Pelè: (00:04) Hello everyone. This is Dr. Pele, with the WorkProud podcast, and it is my pleasure today to introduce you to
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