Webinar Recap: How Recognition & Rewards Transformed Our Work Lives

Panel Highlights

“Structured recognition programs have the ability to really shift in significant ways the behaviors of employees… So peers will start to recognize peers, and you’ll start to see this positive ripple effect that occurs.”

— Heather Farrell, Director, HR Business Partner, Petco

“When you start to really find the good and the wins and celebrate those on a regular basis, it fills people up personally, but it also encourages the behaviors that you want to see… You can control how you treat your teams. You can find everyday wins—that’s what’s going to retain people.”

— Stacie Barrett, Former Director of Internal Communications, Domino’s

“In our most natural state as human beings, we are designed to grow and develop… appreciation and recognition are core levers. The deposits you think you’re making can be withdrawals if it isn’t authentic.”

— Neil Hunter, Chief Learning Officer, Deloitte Canada

“Better business outcomes are aligned to behaviors, behaviors become aligned to recognition, and recognition becomes a culture of appreciation.”

— Heather Farrell, Petco

“They think in terms of seven generations—not quarter by quarter. Storytelling preserves culture and motivates people to contribute to something bigger.”

— Neil Hunter, Deloitte Canada