New Recognition Program Enhances Work Culture

During the first stage of the COVID-19 pandemic, First Federal Bank of Florida successfully adopted a remote working policy. As events unfolded, the organization implemented a hybrid work model, considered optimal by most HR experts globally. However, the interplay of constant changes and the prevalence of remote work promoted disengagement and loneliness among employees, affecting their mental health and productivity. First Federal Bank needed to modify its rewards & recognition programs to address these issues, as well as to attract talent from younger generations. Millennials and Generation Z employees are particular about an employer’s work culture and how it impacts them. As Lisa Hutcherson, SVP and Director of Human Capital Strategies at First Federal Bank explained, reward and recognition are important aspects of work culture influencing a person’s employment choice.