Webinar Recap: The First 90 Days – Building a Retention-Focused Onboarding Experience

Key Findings: Why The First 90 Days Matter

“So the first retention tool is the onboarding program. I like to put the 90 day onboarding into 30,30, 30, I mean, about one month in each of the phases of the program.” –Ahmad Al-Busati, Head of Culture and Capability, PepsiCo

  1. Structured Onboarding: Prepare logistics, set clear role expectations, and integrate company culture from day one.
  2. 30-30-30 Approach: Divide onboarding into three 30-day phases: initial training, performance expectations and mentoring, and advanced training with feedback.
  3. Manager and HR Roles: Onboarding is a retention tool. Managers should conduct regular check-ins, and a buddy system enhances engagement.
  4. Remote Onboarding Challenges: Remote and hybrid onboarding require intentional communication and HR tools.
  5. Acquisitions and Culture: When onboarding employees from acquisitions, focus on cultural integration and building trust.
  6. Long-Term Success: Implement continuous feedback, train managers to support new hires, and encourage cross-functional collaboration.

Watch the Webinar Highlights Below

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Final Thoughts

A well-executed onboarding process goes beyond a checklist—it creates an engaging experience that ensures new hires feel valued and invested in the company’s success.

“Another thing is ensuring that our people managers have the right tools and the right resources and the right information so they’re able to support their team members throughout their onboarding experience. This keeps their focus on role clarification so that our new team members understand exactly what’s expected of them and they’re actually making sure those meaningful connections are made within their team.”

– Ruby Dhaliwal, Global Head of Talent Development, Intelerad Medical Systems

Meet these amazing people:

Sofrida Saraswati - Head of People & Culture, Burnson

Sofrida Saraswati

Head of People & Culture, Burson

Ahmed El Bossati - Head of Culture and Capability for Africa, Middle East and South Asia (AMESA), PepsiCo

Ahmed El Bossati

Head of Culture and Capability for Africa, Middle East and South Asia (AMESA), PepsiCo

Ruby Dhaliwal - Global Head of Talent Development, Intelarad

Ruby Dhaliwal

Global Head of Talent Development, Intelarad

Silvia Van Dusen, SHRM- SCP - Executive Vice President Chief Human Resources Officer, LinQuest

Silvia Van Dusen

Executive VP Chief Human Resources Officer, LinQuest

Lisa Hammond - CHRO, Veradigm

Lisa Hammond

CHRO, Veradigm

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