Webinar Recap: Bridging the Gap Between HR & IT: Tech, Trust & Teamwork

Key Takeaways

1. Start Collaborating Early:
   Involve IT as early as possible when exploring new HR technologies. Early conversations help identify security, integration, and scalability considerations—and build a shared foundation for success.
2. Pilot Before You Launch:
   Testing technology through small pilots creates critical learning moments, identifies gaps, and helps build internal use cases that can speed up broader adoption.
3. Build Trust Through Transparency:
   Micro-moments of transparency—like sharing goals, surfacing risks early, and documenting decisions—lay the groundwork for stronger long-term partnerships between HR and IT.
4. Employee Experience Must Stay Front and Center:
   Every technology decision should be evaluated through the lens of employee experience. If the system isn’t intuitive, engaging, or accessible, even the best tools will struggle to gain traction.
5. Shared Language Matters:
   IT and HR naturally speak different operational languages. Finding (and building) a common language around goals, priorities, and risks can bridge divides and create faster alignment.
6. Don’t Accept ‘No’ Without a Conversation:
   When technology ideas hit a wall, it’s often due to missed context, not actual impossibility. Teams should challenge surface-level rejections to find creative, secure paths forward.
7. Celebrate Small Wins Together:
   Recognizing early wins—whether it’s a successful pilot or a streamlined rollout—reinforces trust, builds momentum, and strengthens cross-functional collaboration for future initiatives.