With Employee Retention More Important Than Ever, Making Them Feel Valued is Key.
Not that long ago, says employee engagement expert Rick Garlick, the biggest question he faced was, “How can I better engage employees for the purpose of driving my customer satisfaction forward?” Not anymore. “That’s been replaced by the question, ‘How do I retain my employees?’” he said. “How do I retain my best talent and attract top talent when it seems it’s so hard to do these days?”
