Turning Employees Into Customer Magnets, with Jill Raff

Read Transcript Dr. Pelè: (00:04)Hello everyone. This is Dr. Pelè with the Work Proud podcast. And it is my pleasure to introduce to you my friend. And I’m very, very proud to say that. An expert in the employee experience and the customer experience worlds, Jill Raff, it is such a pleasure to have the […]
Understanding Employee Experience from a CEO’s Perspective, with Jim Smith

Read Transcript Dr. Pelè (00:03): Hello, everyone. This is Dr. Pele with the Work Proud Podcast. And today, I have a very special guest, Mr. Jim Smith. Now, I say Jim is very special for a couple of reasons. I’ve met him on LinkedIn and his profile shocked me. He went straight for the jugular […]