Mixed Signals: How Incentives Really Work

WorkProud Virtual Series, The Inspired Workplace - with Dr. Uri Gneezy Professor of Economics and Strategy, Rady School of Management, UC San Diego

Suppose the boss tells employees they need to work as a team, but rewards individuals based on their personal success. That, argues behavioral economist Dr. Uri Gneezy, is a mixed signal that results in a poor incentive. “Incentives send a signal,” says Gneezy, “and your objective is to make sure this signal is aligned with your goals.”