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Enterprise Employee Experience Services

Customized Strategies. Fully Supported. Built to Perform.

If you’re comparing providers, ask them about execution:

  • How are reward budgets structured and controlled?
  • What visibility does Finance have into outstanding liability?
  • Can full transaction-level audit data be exported at any time?
  • How is adoption engineered beyond launch?
  • Who owns strategy and optimization after go-live?

Because technology alone doesn’t solve this.

Execution does.

As one enterprise leader put it:

"What sets WorkProud apart isn’t just the technology — it’s how engagement, financial controls, customization, integration, reporting, and global reward fulfillment are delivered as a fully supported, enterprise-ready service.”

— Madeline Des Jardins, Global Sr. Director, Internal Communications & Employee Engagement, WalkMe

Madeline Des Jardins

A Strategic Partner. Not Just Software.

WorkProud delivers a fully supported employee engagement service.

What sets WorkProud apart isn’t just the technology, it’s how engagement, budget controls, customization, integration, reporting, and global reward fulfillment are unified and actively supported to drive measurable results.

What Our Services Include

  • Enterprise-grade HRIS and SSO integrations
  • Structured budget architecture and financial oversight
  • Global reward sourcing and fulfillment management
  • Custom configuration aligned to your business objectives
  • Internal rollout and communication support
  • Ongoing optimization and strategic guidance

This is not a one-size-fits-all deployment.

It is a managed operating model designed for performance, accountability, and scale.

Pre-Launch: Architect & Validate

Before your organization ever logs in, we engineer the foundation.

Architecture & Budget Controls

We configure:

  • Department-level budget allocation
  • Award logic and point structure
  • Eligibility rules and approval workflows
  • Manager permissions
  • Catalog configuration
  • Financial reporting architecture

From day one, rewards spend is structured and predictable.

Data Validation & Integration Testing

Before production, we validate:

  • HRIS & internal systems integrations
  • Import accuracy and eligibility mapping
  • Budget limits and allocation thresholds
  • Redemption workflows
  • Transaction tracking accuracy
  • Permission hierarchies

Everything is tested. Everything is verified.
No surprises at launch.

Launch, Adoption Monitoring, & Cultural Alignment

Launch is not a toggle. It is a managed activation plan.

Launch: Coordinated Activation

Launch is a managed activation plan.

We oversee:

  • Final participant validation
  • Production deployment sequencing
  • Admin readiness confirmation
  • Communication rollout pacing
No uncontrolled rollouts. No budget surprises.

Internal Adoption & Momentum

Adoption does not happen accidentally.

We support with:

  • Executive messaging alignment
  • Manager and department-level rollout guidance
  • Launch communications
  • Structured training resources & campaigns

Adoption is engineered, not assumed.

Cultural Alignment & Change Support

This work does not end at implementation
We help organizations:

  • Identify engagement gaps
  • Align leadership messaging
  • Establish shared expectations
  • Build consistent practices across regions

Engagement moves from initiative to operating model.

Reporting & Financial Intelligence

Leadership needs visibility. We provide:

Adoption & Participation Insights

  • Active vs activated users
  • Participation by division
  • Manager-level visibility
  • Engagement trends over time

Reward & Behavior Analysis

  • Redemption patterns
  • Time to first redemption
  • Average award value
  • Division comparisons

Transaction-Level Financial Reporting

  • Full audit exports
  • Award and redemption tracking
  • Currency management
  • Balance logs

Finance receives clarity at the transaction level.

Deploying the WorkProud App with their team of experts was essential for us, as 70% of our employees are deskless. Encouraging our leadership to recognize and thank the boots on the ground led to a complete positive culture shift regarding how employees viewed management's presence on the floor.

— Ryan A. Costella, CM, ACE, Organizational Development Program Manager, Detroit Metro Airport

Recognition moves from “initiative” to “operating model.”

Ryan A. Costella, CM, ACE

Program Marketing

We offer a fully branded, customized rollout experience for your entire organization.

Symbolic Awards

Branded Recognition Certificates

  • Auto-generated, printable recognition certificates
  • Custom template options aligned to brand standards
  • Core value tagging embedded into every award

eCard & Visual Recognition Libraries

  • Professionally designed recognition eCards
  • Custom-branded eCard development
  • Celebration, milestone, performance, and peer-driven options

Banner & Experience Branding

  • Homepage banners
  • Custom site visuals
  • Branded recognition moments that feel intentional

Internal Communications

Launch & Ongoing Communications

  • Executive messaging
  • Manager onboarding toolkits
  • Department-specific rollout guidance
  • Branded / Custom Printable & Digital Launch Materials:
    • Posters
    • Flyers
    • Tri/Bi-fold brochures
    • Table tents
    • Digital intranet banners

Core Value Architecture

  • Custom badge and icon libraries aligned to your values
  • Defined recognition categories tied to business behaviors
  • Award logic mapped to performance standards

Training

Administrator Enablement

  • Platform configuration walkthroughs
  • Budget controls & approval workflow training
  • Reporting dashboard deep dives
  • Liability visibility education for Finance partners
  • User Acceptance Testing (UAT) guidance

Manager Enablement

  • Recognition best-practice frameworks
  • What meaningful recognition looks like (vs. noise)
  • Frequency guidance and award logic clarity
  • Manager accountability modeling
  • Recognition as a performance multiplier

Participant Readiness

  • Step-by-step user guides
  • On-demand training resources
  • Quick-start videos
  • Deskless workforce accessibility support
Branded Items

Branded Items Catalog​

Sample

Program Marketing

Program Marketing Catalog

Sample

Ongoing Managed Services

Deployment is the starting line. We provide continuous support for:

Endless Support

We provide ongoing support for:

  • Fulfillment
  • Development enhancements
  • Order issues
  • Customization updates
  • Reporting refinement

You are never left managing complexity alone.

Quarterly Strategy Reviews

We evaluate:

  • Adoption trends
  • Division benchmarking
  • Rewards spend analysis
  • Liability visibility
  • Engagement-to-redemption insights

Recognition remains aligned with business objectives.

Product Evolution

The best part about WorkProud is that it keeps improving.

  • New platform enhancements
  • Expanded catalog capabilities
  • Reporting advancements
  • Sales incentive integrations
  • Global expansion support

The platform evolves — and your organization benefits from continuous improvement without disruption.

Building a culture of appreciation and performance requires more than technology. It requires expertise, structure, and ongoing stewardship.

That is what WorkProud delivers.

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