A 3½ year analysis of turnover at a hospital system with nearly 64,000 employees finds a correlation between recognition and retention, says Dr. Rick Garlick. The question for further study: Does recognition help enhance retention or do the results simply mean that the people being recognized are the ones who would have stayed anyway? Either way, the white paper estimates the costs of turnover in a health care setting and finds that the costs are much higher among the non-recognized employees, who also departed at a far higher rate than those who were frequently recognized….
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